Laurie Guest | Customer Service Expert | 815-758-5580

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Who is Laurie Guest?

  • Entrepreneur, author and motivational keynote speaker.
  • Owner of Guest Enterprises, a speaking and training firm founded in 1997. The firm focuses on customer service and staff development topics presented in an entertaining format.
  • Member of the National Speakers Association and a Certified Speaking Professional, a designation held by less than 12% of speakers worldwide and one of only 204 women to currently hold the honor.
  • Top-rated keynote speakers for corporate events  association meetings and business retreats.
  • Author of Wrapped in Stillness: A Personal Retreat Guide.
  • Graduated from Palmer College 1983
  • Certified Ophthalmic Technician from 1986-2001
  • Assistant Administrator for a regionally known ophthalmic surgery center. Responsible for sales, marketing, volunteer programs and referring physician relations.
  • Community hospital marketing team member.
  • Award winning columnist on the topic of customer service for an industry trade publication.
  • A Midwest farmer’s daughter from Northern Illinois with a passion for people and with a sarcastic sense of humor.
  • Wife, mother, golfer, board game lover, autograph collector, sea glass gatherer, metal detecting fan, geocaching hobbyist and Netflix binge watcher.

*This bio is not for use at the event. A customized intro is provided for your meeting.

How can I help you?

I'm Laurie, and I'm glad you're here. If you'd like to shoot me your email address, I'll (infrequently!) send over useful training resources, new articles and the occasional fun story from the road.