Laurie Guest | Customer Service Expert

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Who is Laurie Guest?

  • Entrepreneur, author and motivational keynote speaker.
  • Owner of Guest Enterprises, a speaking and training firm founded in 1997. The firm focuses on customer service and staff development topics presented in an entertaining format.
  • Member of the National Speakers Association and a Certified Speaking Professional, a designation held by less than 12% of speakers worldwide and one of only 204 women to currently hold the honor.
  • Top-rated keynote speakers for corporate events ¬†association meetings and business retreats.
  • Author of Wrapped in Stillness: A Personal Retreat Guide.
  • Graduated from Palmer College 1983
  • Certified Ophthalmic Technician from 1986-2001
  • Assistant Administrator for a regionally known ophthalmic surgery center. Responsible for sales, marketing, volunteer programs and referring physician relations.
  • Community hospital marketing team member.
  • Award winning columnist on the topic of customer service for an industry trade publication.
  • A Midwest farmer’s daughter from Northern Illinois with a passion for people and with a sarcastic sense of humor.
  • Wife, mother, golfer, board game lover, autograph collector, sea glass gatherer, metal detecting fan, geocaching hobbyist and Netflix binge watcher.

*This bio is not for use at the event. A customized intro is provided for your meeting.