Laurie Guest | Customer Service Expert | 815-758-5580
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August 29, 2018
Boardgame Behaviors That Build Business
Building business is not easy. If it were, everyone would do it. Consider four behaviors that build business, all based on one of my favorite things: boardgames. Each is simple to understand, but may not always be easy to deliver. Read up and do your best!
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August 09, 2018
Creating Fun in the Workplace
Creating fun in the workplace takes a bit of effort, but chances are you can find ways to add a bit of joy to the day no matter your industry.
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August 01, 2018
Attitude, Initiative and Engagement
Attitude, initiative and engagement are the cornerstones to a successful organization. They do not appear automatically but rather through skillful planning and execution.
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July 30, 2018
Winning Back Guests You’ve Lost
Winning back guests you have lost is not an issue people like to talk about, but it is a necessary topic in staff development. What skills do your team members need in order to thwart a customer defection?
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July 25, 2018
Teamwork Essentials
If you're a member of a team, working with your team is essential. Team building is one of the most frequently requested topics in my work with organizations. I always ask the client to first reflect on what teamwork means in his or her environment.
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