Laurie Guest | Customer Service Expert | 815-758-5580

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It's the dog days of summer, and if you're not already on vacation, you might catch yourself dreaming of one at work.

Stay present!

Your customers can tell when you're phoning it in. (And yes, this is one of the many insights you'll find in The 10ȼ Decision!)
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2 weeks ago

Laurie Guest - Professional Speaker & Trainer

And we're live! Join us now for the virtual book release party! ...

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2 weeks ago

Laurie Guest - Professional Speaker & Trainer

My new book, The 10ȼ Decision, is here! To celebrate, I'm hosting a virtual book release party, and I hope you can join me. ...

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How can I help you?

I'm Laurie, and I'm glad you're here. If you'd like to shoot me your email address, I'll (infrequently!) send over useful training resources, new articles and the occasional fun story from the road.