Laurie Guest | Customer Service Expert | 815-758-5580

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What does flying an airplane have to do with our attitude? More than you think, says my friend John at John Register Inspired Communications International, LLC. Here he is in my latest #ExpertExcerpt.

Read more on the subject in this blog entry: laurieguest.com/blog/attitude-initiative-and-engagement/
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Ten minutes may not seem like a lot of time, but if used wisely, it can make for a productive and impactful team meeting, says Liz Weber CMC. What's on your "must list" for your team's meetings? ...

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Time management is a challenge for everyone. Neen James, CSP Keynote Speaker & Coach suggests shifting the way we think about it in order to optimize our attention. Check out this #ExpertExcerpt clip for more!

See more of Neen's insights in my Guest Encounters virtual training tool; learn more at www.GuestEncounters.com
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I'm Laurie, and I'm glad you're here. If you'd like to shoot me your email address, I'll (infrequently!) send over useful training resources, new articles and the occasional fun story from the road.