Ready to Laugh? My Conversation with Heather Land

laurie guest heather land

Have you heard of Heather Land? Maybe not, and that’s OK. Allow me to introduce you: she’s a comedian who made a splash with YouTube videos that make me laugh out loud every time.

Here’s one of my favorites:

Isn’t she hilarious? All her videos are short and sweet—and full of hard truths that, if we’re being honest, we can all relate to. I like to start my day with a laugh, and Heather’s videos do it every time!

Heather’s been on tour all summer, which reminded me that I had the amazing opportunity to chat with her about everything from how the videos started to her newfound success and the lessons she’s learned along the way.

Our conversation is about twenty minutes long, filmed back when her videos were just a few months old. A lot has changed for Heather since we talked, but she’s a class act and as funny as ever. Bookmark this page if you need to, but definitely set aside the time to listen to the whole thing. Enjoy!

An entrepreneur, keynote speaker and author, Laurie Guest, CSP is a “go-to-resource” for customer service excellence. For more than two decades, she has shared her practical point of view on customer service and staff development with audiences and companies across the country, blending real-life examples and proven action steps for improvement. Her latest book, The 10¢ Decision: How Small Change Pays of Big, presents her most sought-after and impactful strategies to find and retain the best staff and highest-quality customers while delivering exceptional guest experiences.

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4 Comments

  1. nagesh lingayat on October 5, 2018 at 9:18 am

    Nice post!

    • Laurie Guest on November 8, 2018 at 8:45 pm

      Thank you for commenting. Heather is such a wonderful person to meet.

  2. Beth on November 8, 2018 at 4:18 pm

    This interview is SO GOOD. Loved hearing Heather’s story- for JUST BEING HERSELF, and finding the humor in everyday life. Thank you, Laurie for inviting her to share her story with you, so we can all appreciate her!

    • Laurie Guest on November 8, 2018 at 8:46 pm

      Thanks Beth! You are so right, being oneself is the key

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