Laurie Guest | Customer Service Expert | 815-758-5580
Blog
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December 28, 2018
Theme Living: Better Than a Resolution!
For a decade now, I've been living each year according to a theme. Here's my plan for 2019.
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September 19, 2018
Ready to Laugh? My Conversation with Heather Land
Have you heard of Heather Land? Maybe not, and that's OK. Allow me to introduce you: she's a comedian who made a splash with YouTube videos that make me laugh out loud every time.
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September 18, 2018
A Winning Campaign – Meet Bob the Bridge
Organizers at the Upper Midwest Convention and Visitors Bureau's annual conference gave members a challenge: create an innovative, fun new campaign to attract visitors. Check out my interview with the winners from Visit Omaha!
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September 11, 2018
Changing the Rules of Tug o’ War
If I said, “Let’s play a game of tug of war,” but gave you no other instructions, what would you do as soon as I handed your team the rope? Of course, you would pull as hard as you could against the other team and try to drag them to your side.
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August 29, 2018
Boardgame Behaviors That Build Business
Building business is not easy. If it were, everyone would do it. Consider four behaviors that build business, all based on one of my favorite things: boardgames. Each is simple to understand, but may not always be easy to deliver. Read up and do your best!
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From Facebook
What does flying an airplane have to do with our attitude? More than you think, says my friend John at John Register Inspired Communications International, LLC. Here he is in my latest #ExpertExcerpt.
Read more on the subject in this blog entry: laurieguest.com/blog/attitude-initiative-and-engagement/
Ten minutes may not seem like a lot of time, but if used wisely, it can make for a productive and impactful team meeting, says Liz Weber CMC. What's on your "must list" for your team's meetings?
Time management is a challenge for everyone. Neen James, CSP Keynote Speaker & Coach suggests shifting the way we think about it in order to optimize our attention. Check out this #ExpertExcerpt clip for more!
See more of Neen's insights in my Guest Encounters virtual training tool; learn more at www.GuestEncounters.com
