Laurie Guest | Customer Service Expert | 815-758-5580
Blog
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July 10, 2018
On Consistency And Productivity
Does lack of consistency and low productivity impact your work environment? How? What tools have you tried to get back on track? During my days of managing others, there were three specific techniques I used to help people be more consistent and productive that are worthy of sharing.
read more »
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June 28, 2018
Compliance and Accountability: Make it Known
I have learned that businesses with strong compliance and accountability do well and have staff who are satisfied with their jobs. Achieving team buy-in means that all team members are on board with the same dedication and desire to deliver the goods.
read more »
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June 25, 2018
The Appreciation Formula
Most people leave a job because of feeling under-appreciated by coworkers or leadership. However, we can actually retain more staff if everyone, bosses and coworkers alike, learned to be more appreciative of the people around them. What’s the proper way to do this?
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June 21, 2018
(Re)Introducing Guest Encounters
It’s finally ready! Over the last several months, I've re-tooled my Guest Encounters services to make them easier than ever to put to use in your office, business or store. Now you can access this content online through a virtual, entirely customizable customer service and staff development e-learning tool.
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June 19, 2018
Take Your Summer Vacation!
Has it been a while since you took vacation time away from work? I spoke with Julie Knutson, Executive Director of the Watertown, SD Convention and Visitors Bureau, and she shared some quite interesting news about vacation and tourism!
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From Facebook
Back in the swing of things after the holiday? Increase your productivity in an instant with the three habits I swear by to get your day, your workspace, your whole office working smarter, not harder.
On Consistency And Productivity
laurieguest.com
Does lack of consistency and low productivity impact your work environment? How? What tools have you tried to get back on track? During my days of managing others, there were three specific techniques I used to help people be more consistent and productive that are worthy of sharing."Compliance" and "accountability" can be daunting words; but when you break down what each means in your office, practice or organization, it can make a huge difference in staff buy-in and retention.
Here's what I've learned - plus, a shout-out for Sam Silverstein's insightful book on the subject!
Compliance and Accountability: Make it Known
laurieguest.com
I have learned that businesses with strong compliance and accountability do well and have staff who are satisfied with their jobs. Achieving team buy-in means that all team members are on board with the same dedication and desire to deliver the goods.