Theme Living: Better Than a Resolution!

laurie guest

For a decade now, I’ve been living each year according to a theme. It’s different from a resolution (which we never keep anyways), and I love how it sets the tone for the next 12 months of my life.

Watch to hear what my Theme for 2019 is, and share with me if this is an approach you could get behind! What’s your 2019 Theme for Living?

An entrepreneur, keynote speaker and author, Laurie Guest, CSP is a “go-to-resource” for customer service excellence. For more than two decades, she has shared her practical point of view on customer service and staff development with audiences and companies across the country, blending real-life examples and proven action steps for improvement. Her latest book, The 10¢ Decision: How Small Change Pays of Big, presents her most sought-after and impactful strategies to find and retain the best staff and highest-quality customers while delivering exceptional guest experiences.

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2 Comments

  1. Karen E. Purves, M.A. on March 11, 2019 at 12:08 am

    Love this idea! Unfortunately, I’m 10 years behind in hearing about all the other explorations (except what you shared here). I don’t know what my theme is – maybe to “relax” and feel it in my whole body, shoulders shrugged. Maybe to create more “space” between activities, work, chores, things I say yes to. I don’t need to book every minute of the day! So great to see you and hear you. You’re amazing!

  2. Anne Moke, Photography Unlimited on May 9, 2019 at 8:31 pm

    Great program! Thank you for sharing! We have been in our studio since 1989 and still going, your words are so true.
    Can you email me the “goodies” to this email address. I’d appreciate it!

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