What Does Happiness Look Like?

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Most of my August was spent in stillness. Quiet contemplation of life and an escape from the noise of our current world. While I was lounging in an Adirondack chair watching sailboats go by in one my favorite places on earth—Door County, Wisconsin—I was reminded that many people need a tool to breathe and relax. 

Several years ago, I wrote a book called Wrapped iStillness: A personal retreat guide that is meant for just this situation. If you need to get away and allow yourself time to hear your inner voice, I recommend you give my “baby” a try. The book was 10 years in the making—probably because I did a lot more thinking than writing. But when it was done, I had several readers tell me that a particular chapter changed their life. So, here is a link to one of my favorite chapters with an exercise that matters. Its called “What Does Happy Look Like?”  

Once you give this free sample of the book a try, if you’re inspired to purchase the whole book, you can find it available right here. I’ll mail it out to you myself.

One my favorite things about my book is that I have an original song that accompanies it. I thought it would be enjoyable to combine it with a photo montage, so I put the word out to my friends on social media that I was looking for shots with the theme of peace or a special place they go to find their inner quiet. I received more than 300 responses and I could only use 66 of them. Thank you to everyone who contributed, and special thanks to Amy Lacey for writing the song and Eric Dodge for your performance. I didn’t realize when we did this project years ago that 2020 would be when we would need it most.

An entrepreneur, keynote speaker and author, Laurie Guest, CSP is a “go-to-resource” for customer service excellence. For more than two decades, she has shared her practical point of view on customer service and staff development with audiences and companies across the country, blending real-life examples and proven action steps for improvement. Her latest book, The 10¢ Decision: How Small Change Pays of Big, presents her most sought-after and impactful strategies to find and retain the best staff and highest-quality customers while delivering exceptional guest experiences.

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