Customer Service Week – Lessons to go Above & Beyond

Are you ready for Customer Service Week (October 7-11)? This year, we’re honoring all those customer service staff who go Above & Beyond to deliver excellent experiences, and I’ve shared six key ways to do just that.

These lessons are valuable any time of year, but they’re each a great example of how to continue to go above and beyond for your customers and your coworkers.

MATCHING E-ZONES

SHOWTIME MENTALITY

APPRECIATION FORMULA

NOTEWORTHY EXPERIENCES

AUTHENTIC CONNECTING

POSITIVE POSITIONING