Unlock the Goodies – MGMA-OK

By Laurie Guest

Welcome to the latest customer service resources for MGMA-OK! This section includes helpful customer service PDFs and more. Click each section below to access the content, or get in touch if you need assistance.

MGMA Presentation Slides

QUICK SIX OF CUSTOMER SERVICE

12 STEPS TO DEALING WITH ANGRY CUSTOMERS

YOUR BODY LANGUAGE IS SHOWING

IT’S SHOWTIME!

SCRIPTING FOR SUPERIOR COMMUNICATION

LEVEL UP YOUR THANK YOUS

THE BIG 7 OF CUSTOMER SERVICE

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About Laurie Guest