That Tree: What Can You Go Harvest After the Storm?

Several years ago, I discovered That Tree, and I followed its journey through Mark Hirsch’s beautiful book and photography. Which is why I was devastated to learn that That Tree was felled by the massive storm that swept across the midwest recently. I’d seen it for myself once before, and now my husband and I…

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12 Weeks Without Applause:  7 Lessons Learned During the Stay-at-Home Order 

Anyone who performs their work in front of others where applause is customary after completion will understand this immediately. We thrive on strangers noticing us. Athletes, actors, entertainers, and speakers are all cut from a similar cloth. We spend tremendous time alone perfecting our craft, followed by the adrenalin rush of performing, and ending with affirmation that we “done good.” Get paid, rinse, and…

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Smart Communications: The Complete Series

As the country adjusted to a “new normal” during the public health crisis, it became clear just how important it would be to find a way to stay connected when I couldn’t be out on the road with you. Thanks to the wonders of technology, the Smart Communications series was born. Hundreds of people joined…

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Disruption Is a Perfect Time to Reset Your Service Levels

We have never seen anything like this: a total disruption of our world. This pandemic has impacted our daily lives from small things like gathering with friends to the huge alterations to our livelihood and financial stability as a country. After more than two weeks in my self-sequestered status, I have gone from furiously counting…

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A Little Bling Goes a Long Way

Every now and then, I hear from people who attended my keynote presentations. My favorite email this month?  Laurie, we LOVED you Wednesday at our corporate event.  Everyone is still talking about you and your awesome lessons. Thank you!  Diane, Associate Manager Kind words never get old, do they? In appreciation for this glowing comment,…

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Three Secrets Successful Event Hosts Need to Know

One of the recent events I spoke at ended with a standing ovation, that’s how good the five-minute speech was on a hot summer day in August. No, it wasn’t the speech I gave. It was the closing address presented by a former student at Colonial Intermediate Unit 20 in Nazareth, Pennsylvania. The gathering was…

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