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Be A Brighter Flashlight

I'm launching a new mini-series soon and it's truly changed the way I'm thinking about things these days. Where did it all begin? It started by building a "brighter flashlight"...

Laurie Guest's Blog

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Thanks so much for deciding to stick with me and continue to receive my email newsletters. I do my best to make every issue valuable, packed with lessons and insights to help level-up your customer service delivery. Now that you've landed on my redesigned website, take a moment to look...