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Two Free Chapters: “Wrapped in Stillness” and “The 10¢ Decision”
Thank you for your interest in Wrapped in Stillness and The 10¢ Decision. As promised, please find your free chapters at the links below. Wrapped in Stillness The 10¢ Decision Looking for more? Get both books from Laurie's online store. Or explore virtual program options. Something else? Get in touch.
Protected: Wrapped in Stillness – Audio Book
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Theme Living: Better Than a Resolution!
For a decade now, I've been living each year according to a theme. It's different from a resolution (which we never keep anyways), and I love how it sets the tone for the next 12 months of my life. Watch to hear what my Theme for 2019 is, and share...
Ready to Laugh? My Conversation with Heather Land
Have you heard of Heather Land? Maybe not, and that's OK. Allow me to introduce you: she's a comedian who made a splash with YouTube videos that make me laugh out loud every time. Here's one of my favorites: https://www.youtube.com/watch?v=2WX1BEmDJXk Isn't she hilarious? All her videos are short and sweet—and...
A Winning Campaign – Meet Bob the Bridge
Earlier this month, the Upper Midwest Convention and Visitors Bureau (or UMCVB to its friends) held their annual Fall Conference. I was lucky enough to be the afternoon keynote speaker. As you probably know, one of my favorite parts of attending conferences like this is what I get to learn...
Changing the Rules of Tug o’ War
If I said, “Let’s play a game of tug of war,” but gave you no other instructions, what would you do as soon as I handed your team the rope? Of course, you would pull as hard as you could against the other team and try to drag them to...
Boardgame Behaviors That Build Business
Building business is not easy. If it were, everyone would do it. Consider four behaviors that build business, all based on one of my favorite things: boardgames. Each is simple to understand, but may not always be easy to deliver. Read up and do your best! When I was a...
Learning How to Handle “The Overs”
Learning how to handle "The Overs" is a skill. What do I mean by "The Overs"? An “Over” is a guest who is over-friendly, over-researched, or overbearing. The Over-Friendly Although it doesn’t sound bad when you first mention it, many people may feel uncomfortable with over-friendly guests in the workplace. I...
Dealing with Angry Customers
Nobody wants them, yet we all have them: angry customers. It doesn’t matter what position you hold in the office, knowing how to handle the dissatisfied consumer is crucial. Let’s take a look at the twelve steps to best handle the angry customer you're sure to encounter someday. 1. Stay...
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